Testimonials

To help us monitor quality and ensure you’ve had the best service, please leave us some feedback. This would be best done when you’ve had all your counselling sessions as it gives a better indication of your experience of the whole counselling process.

Thank you for your support and feedback.
– Janaina

Help me to find the issues

Very friendly and able to put you at ease. Built up a good rapport quickly and helped me to find the issues and how to learn to deal with them in an effective manner.

Number of sessions - 6

Occupation - Student

Female, Swansea
Esperansa Therapy and Counselling Swansea
5
2017-04-21T13:38:33+01:00
Very friendly and able to put you at ease. Built up a good rapport quickly and helped me to find the issues and how to learn to deal with them in an effective manner. Number of sessions - 6 Occupation - Student Female, Swansea

The authentic human conection with is what helps me the most

Janaina has a warm, passionate and non-judgmental attitude in therapy, which I benefit hugely. I feel am cared for and encouraged positively by her while she walked me through my dark days. The authentic human connection with her is what helps me the most. There are also some very insightful and helpful excises and reading materials she shared to boost my inner strength.

From: Shanghai

Number of sessions: 7

Excellent service

 
Esperansa Therapy and Counselling Swansea
2017-09-19T16:52:40+01:00
Janaina has a warm, passionate and non-judgmental attitude in therapy, which I benefit hugely. I feel am cared for and encouraged positively by her while she walked me through my dark days. The authentic human connection with her is what helps me the most. There are also some very insightful and helpful excises and reading materials she shared to boost my inner strength. From: Shanghai Number of sessions: 7 Excellent service  

Helped me to help myself

Janaina was understanding and has helped me to help myself. She is wonderful at her work. She is non-judgemental, acutely listens, I leave the sessions feeling ready to take on the world and that I am not alone. I wouldn’t be here without all the help and support that I have received.

Number of sessions - 6

Occupation - Shop Assistant

Female, Llanelli

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:47:59+01:00

Number of sessions - 6

Occupation - Shop Assistant

Female, Llanelli

Janaina was understanding and has helped me to help myself. She is wonderful at her work. She is non-judgemental, acutely listens, I leave the sessions feeling ready to take on the world and that I am not alone. I wouldn’t be here without all the help and support that I have received.

No Judgement at all

Janaina has the ability to show that we could work in a safe and caring environment. She listens with absolutely no judgement at all. Now I feel more in control of my feelings and more social at present. I am now more aware of my fears and I am being to believe in myself. I recommend this service I have tried other therapy but this is most benefit I have felt

Number of sessions - 6

Occupation - Construction Worker

Male, Llanelli

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:46:01+01:00

Number of sessions - 6

Occupation - Construction Worker

Male, Llanelli

Janaina has the ability to show that we could work in a safe and caring environment. She listens with absolutely no judgement at all. Now I feel more in control of my feelings and more social at present. I am now more aware of my fears and I am being to believe in myself. I recommend this service I have tried other therapy but this is most benefit I have felt

Helped me to be more confident

Janaina helped me to realise how unfair I was being on myself and helped me to be more confident in asking for what I want. She listened kindly and gave excellent advice. I am now working hard towards the life I want.

Gender - Female

Email Address - Swansea

How did they rate our service - Excellent

Number of Sessions - 6
Esperansa Therapy and Counselling Swansea
5
2018-04-23T19:39:46+01:00
Janaina helped me to realise how unfair I was being on myself and helped me to be more confident in asking for what I want. She listened kindly and gave excellent advice. I am now working hard towards the life I want. Gender - Female Email Address - Swansea How did they rate our service - Excellent Number of Sessions - 6

Changed my life forever

I have always struggled with self esteem and anger. My sessions with Janaina have helped me to look at myself and be kind to myself and has given me the tools I require. Just having someone to listen to me and help me to look at myself in a positive light has made me feel so much better about myself and shown me that I can forgive myself for mistakes I have made over the years. I cannot thank Janaina enough for helping me change my life I will be forever grateful.

Number of sessions - 6

Occupation - Manager

Female, Swansea
Esperansa Therapy and Counselling Swansea
5
2017-04-21T13:41:12+01:00
I have always struggled with self esteem and anger. My sessions with Janaina have helped me to look at myself and be kind to myself and has given me the tools I require. Just having someone to listen to me and help me to look at myself in a positive light has made me feel so much better about myself and shown me that I can forgive myself for mistakes I have made over the years. I cannot thank Janaina enough for helping me change my life I will be forever grateful. Number of sessions - 6 Occupation - Manager Female, Swansea

I know who I am

Working with Janaina has completely turned my life around. When I first started I was a mess, I didn’t know who I was and my trauma was affecting my day to day life, but now I can get on with my life with ease. I can look in the mirror and know who I am, I’m no longer trapped within myself she set me free. I will forever be grateful! Thank you!

Number of sessions - 6

Occupation - Professional

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:49:34+01:00

Number of sessions - 6

Occupation - Professional

Female, Swansea

Working with Janaina has completely turned my life around. When I first started I was a mess, I didn’t know who I was and my trauma was affecting my day to day life, but now I can get on with my life with ease. I can look in the mirror and know who I am, I’m no longer trapped within myself she set me free. I will forever be grateful! Thank you!

I am now more than just functioning, I can understand myself better!

Janaina was an absolute pleasure to work with. This was my second set of counselling, first with Janaina. She offered me a person who I could freely speak with, gave me comfortable options of what we could do in each session and read my mood with an uncanny ability to get me to speak about things I didn't realize were a problem, until they were coming out of my mouth. I am now more than just functioning, I can understand myself better, what I do and don't need and give myself a break...No one is perfect and that is completely fine!
Esperansa Therapy and Counselling Swansea
2017-05-01T19:49:51+01:00
Janaina was an absolute pleasure to work with. This was my second set of counselling, first with Janaina. She offered me a person who I could freely speak with, gave me comfortable options of what we could do in each session and read my mood with an uncanny ability to get me to speak about things I didn't realize were a problem, until they were coming out of my mouth. I am now more than just functioning, I can understand myself better, what I do and don't need and give myself a break...No one is perfect and that is completely fine!

She helped me through one of my toughest times in my life

I recall thralling through google trying to find a therapist in Swansea and feeling hopeless. I was depressed, binge eating regularly and suffering from low self esteem. I was tired of the cycle which I felt trapped in. Then I met Janaina...truly a gift from above. I felt really connected to her and she helped me through one of my toughest times in my life. She is compassionate and understanding. I will honestly recommended her to all.

Number of sessions: 9

Occupation: Student

Female
Esperansa Therapy and Counselling Swansea
2018-09-15T10:58:15+01:00
I recall thralling through google trying to find a therapist in Swansea and feeling hopeless. I was depressed, binge eating regularly and suffering from low self esteem. I was tired of the cycle which I felt trapped in. Then I met Janaina...truly a gift from above. I felt really connected to her and she helped me through one of my toughest times in my life. She is compassionate and understanding. I will honestly recommended her to all. Number of sessions: 9 Occupation: Student Female

I was lost inside

Before I met Janaina I thought I don’t need counselling, I was sceptical about it. I had a depression, mental health problems, suicidal thoughts, low self-esteem, issues with relationships, I didn’t know what I wanted in my life, I was lost inside. Janaina helped me to change myself from who people want me to be to a person that is doing with her life what she want to. She really cares about the client feelings, she helped me to get through difficult time of my life and make me feel worthy again. I truly recommend her.

Number of sessions - 6

Occupation - Professional

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:56:59+01:00

Number of sessions - 6

Occupation - Professional

Female, Swansea

Before I met Janaina I thought I don’t need counselling, I was sceptical about it. I had a depression, mental health problems, suicidal thoughts, low self-esteem, issues with relationships, I didn’t know what I wanted in my life, I was lost inside. Janaina helped me to change myself from who people want me to be to a person that is doing with her life what she want to. She really cares about the client feelings, she helped me to get through difficult time of my life and make me feel worthy again. I truly recommend her.

I was past rock bottom

I had tried to kill myself. I was past rock bottom. But Janaina helped me see my past so that I could get on. But amazing people, thank you.

Number of sessions - 6

Occupation - Unemployed

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:51:09+01:00

Number of sessions - 6

Occupation - Unemployed

Female, Swansea

I had tried to kill myself. I was past rock bottom. But Janaina helped me see my past so that I could get on. But amazing people, thank you.

Make sense of my emotions

My counselling sessions with Janaina enabled me to make sense of my emotions, and helped me raise my awareness of my feeling and how to react to them. She has a way of making you feel relaxed and at ease which enables you to open up and share your concerns and worries. Janaina is a special person and I wholeheartedly thank her for her support throughout my sessions. Thank you very very much.

Number of sessions - 6

Occupation - Professional

Male, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:53:28+01:00

Number of sessions - 6

Occupation - Professional

Male, Swansea

My counselling sessions with Janaina enabled me to make sense of my emotions, and helped me raise my awareness of my feeling and how to react to them. She has a way of making you feel relaxed and at ease which enables you to open up and share your concerns and worries. Janaina is a special person and I wholeheartedly thank her for her support throughout my sessions. Thank you very very much.

I feel happier

I no longer feel worthless, I feel happier. Hearing positive remarks from Janaina and feeling like she honestly believe in me has made a massive difference to me. It has all been brilliant and impacted on me in a positive way

Number of sessions - 4

Occupation - Unemployed

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:37:44+01:00

Number of sessions - 4

Occupation - Unemployed

Female, Swansea

I no longer feel worthless, I feel happier. Hearing positive remarks from Janaina and feeling like she honestly believe in me has made a massive difference to me. It has all been brilliant and impacted on me in a positive way

Truly Inspirational

Janaina is a special lady who changed my life. She brought me back from the depths of depression. I looked forward to my sessions with her as she always brought a smile to my face. I can now LIVE my day to day life with excitement not dread. I can’t thank her enough for the way she’s helped me change my outlook. Truly inspirational.

Number of sessions - 6

Occupation - Care Worker

Female, Llanelli

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:17:08+01:00

Number of sessions - 6

Occupation - Care Worker

Female, Llanelli

Janaina is a special lady who changed my life. She brought me back from the depths of depression. I looked forward to my sessions with her as she always brought a smile to my face. I can now LIVE my day to day life with excitement not dread. I can’t thank her enough for the way she’s helped me change my outlook. Truly inspirational.

Hope for the Future

Now I have confidence and hope for the future. Janaina`s service has boosted my advanced social skills helping my anxiety. It made me feel I can complete anything on my own and not be worried about it at all. It has given me the confidence to go to college and helped me to find a job. I think the service was excellent and I recommend to everyone.

Number of sessions - 6

Occupation - Shop Assistant

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:35:47+01:00

Number of sessions - 6

Occupation - Shop Assistant

Female, Swansea

Now I have confidence and hope for the future. Janaina`s service has boosted my advanced social skills helping my anxiety. It made me feel I can complete anything on my own and not be worried about it at all. It has given me the confidence to go to college and helped me to find a job. I think the service was excellent and I recommend to everyone.

I am feeling confident and alive again

I was on confusion, depression and guilt, when i was referred to Janaina as my counsellor, i realised i wasn't living on present, i was hunted with the past and the future. But Janaina turned my life around and i found the true purpose to live my life for the present which will reflect on my future. She made me realise that on what i have been through, i was not broken but bent and was in the process on straightening up completely. She is one of a special lady to have met because she has changed my life and now I am feeling confident and alive again. What she shared with me is something that i will always use in my life, and overcome all the challenges of this life.

Number of sessions - 6

Occupation - Student

Female, Swansea
Esperansa Therapy and Counselling Swansea
5
2017-04-27T11:48:58+01:00
I was on confusion, depression and guilt, when i was referred to Janaina as my counsellor, i realised i wasn't living on present, i was hunted with the past and the future. But Janaina turned my life around and i found the true purpose to live my life for the present which will reflect on my future. She made me realise that on what i have been through, i was not broken but bent and was in the process on straightening up completely. She is one of a special lady to have met because she has changed my life and now I am feeling confident and alive again. What she shared with me is something that i will always use in my life, and overcome all the challenges of this life. Number of sessions - 6 Occupation - Student Female, Swansea

I’ve got the old me back

I was so apprehensive with contacting a counsellor but Janaina made me feel so at ease and more important for me she listened and that was so important for me and helped me deal with my issues. I’m so happy I contacted Janaina and went through with my decision to have counselling with her, I’ve got the old me back and that means so much and it’s all thanks to Janaina. She’s a very special person and has had such a positive affect on my life. Thank you so much.

Number of sessions - 5

Occupation - Professional

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:58:25+01:00

Number of sessions - 5

Occupation - Professional

Female, Swansea

I was so apprehensive with contacting a counsellor but Janaina made me feel so at ease and more important for me she listened and that was so important for me and helped me deal with my issues. I’m so happy I contacted Janaina and went through with my decision to have counselling with her, I’ve got the old me back and that means so much and it’s all thanks to Janaina. She’s a very special person and has had such a positive affect on my life. Thank you so much.

Counselling does work

Before Janaina I had no faith in counselling. After seeing Janaina I now believe that counselling does work when the counsellor is as compassionate, intelligent and skilled as Janaina. She helped me to get to the root cause of my problems and literally it has changed me as a person. Janaina is the standard-bearer that every counsellor should live up too!

Number of sessions - 4

Occupation - Professional

Male, Neath

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:42:04+01:00

Number of sessions - 4

Occupation - Professional

Male, Neath

Before Janaina I had no faith in counselling. After seeing Janaina I now believe that counselling does work when the counsellor is as compassionate, intelligent and skilled as Janaina. She helped me to get to the root cause of my problems and literally it has changed me as a person. Janaina is the standard-bearer that every counsellor should live up too!

I have found myself!

I decided to enter counselling as I was struggling with my confidence in my work environment and was feeling very low. My self esteem was rock bottom and I was looking at everything through a negative lens. Janaina listened to me non judgmentally and helped me find my self worth again whilst giving me the confidence to make the changes that I needed. She is very caring and I have already recommended her to others.

Number of sessions - 6

Occupation - Professional

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:54:59+01:00

Number of sessions - 6

Occupation - Professional

Female, Swansea

I decided to enter counselling as I was struggling with my confidence in my work environment and was feeling very low. My self esteem was rock bottom and I was looking at everything through a negative lens. Janaina listened to me non judgmentally and helped me find my self worth again whilst giving me the confidence to make the changes that I needed. She is very caring and I have already recommended her to others.

Janaina has helped me to find the confidence and happiness within me to live my life

I can not tell you how grateful I am to Janaina, during my 7 sessions with her she really did make me feel I was able to talk about things I really never thought I would, Janaina had a knack of helping me talk about things that I really find difficult , the things that made it difficult to live my life as me! I can honestly say that Janaina has helped me to find the confidence and happiness within me to live my life, I only wish I had done it sooner! Thank you so very much!

Number of sessions: 7

Occupation: education

Female, Neath
Esperansa Therapy and Counselling Swansea
2017-05-10T13:17:15+01:00
I can not tell you how grateful I am to Janaina, during my 7 sessions with her she really did make me feel I was able to talk about things I really never thought I would, Janaina had a knack of helping me talk about things that I really find difficult , the things that made it difficult to live my life as me! I can honestly say that Janaina has helped me to find the confidence and happiness within me to live my life, I only wish I had done it sooner! Thank you so very much! Number of sessions: 7 Occupation: education Female, Neath

My outlook on life has completely changed

My outlook on life has completely changed after just over 2 months of counselling with Janaina. Having struggled with anxiety for a number of years,  was completely petrified of seeking help, however, after 5 minutes being with Janaina I was able to be completely honest and not feel as if I was being judged or being irrational in feeling how I was. She helped me to understand how to like myself again and how to avoid fear of things that may/may not happen taking over my life. Honestly cant thank her enough!

Number of sessions: 8

Ocuppation- Professional

Male - Swansea

 
Esperansa Therapy and Counselling Swansea
5
2016-09-30T15:03:17+01:00
My outlook on life has completely changed after just over 2 months of counselling with Janaina. Having struggled with anxiety for a number of years,  was completely petrified of seeking help, however, after 5 minutes being with Janaina I was able to be completely honest and not feel as if I was being judged or being irrational in feeling how I was. She helped me to understand how to like myself again and how to avoid fear of things that may/may not happen taking over my life. Honestly cant thank her enough! Number of sessions: 8 Ocuppation- Professional Male - Swansea  

Our sessions were deep, inspirational and happily energized

After reviewing a number of potential counsellors I could say that I chose Janaina and Esperansa because of her broad experience in Humanistic and existential experiences, but really it was because her character connected with me through her thoughtful website; and meeting her face to face confirmed how genuinely she had portrayed her self, her intent and her ability to help.

After many years of meditation I had a specific search that I wanted to perform and felt that I needed a guide to help me explore my inner being. Janaina proved to be the perfect guide, who stood beside me and gave me strength while pointing out opportunities as we delved into my emotional channels. Our sessions were deep, inspirational and happily energised which have given me the foundation to explore my emotional energies on my own. We have energised my pool of inner sadness to one of great opportunity.

From my experience, Janaina is more than 'just' a counsellor, she is a helping hand for anyone looking for deeper meaning, for inner progress, and for establishing love for our higher conscious Self. Thank you for a great journey together.
Esperansa Therapy and Counselling Swansea
2017-09-01T17:40:22+01:00
After reviewing a number of potential counsellors I could say that I chose Janaina and Esperansa because of her broad experience in Humanistic and existential experiences, but really it was because her character connected with me through her thoughtful website; and meeting her face to face confirmed how genuinely she had portrayed her self, her intent and her ability to help. After many years of meditation I had a specific search that I wanted to perform and felt that I needed a guide to help me explore my inner being. Janaina proved to be the perfect guide, who stood beside me and gave me strength while pointing out opportunities as we delved into my emotional channels. Our sessions were deep, inspirational and happily energised which have given me the foundation to explore my emotional energies on my own. We have energised my pool of inner sadness to one of great opportunity. From my experience, Janaina is more than 'just' a counsellor, she is a helping hand for anyone looking for deeper meaning, for inner progress, and for establishing love for our higher conscious Self. Thank you for a great journey together.

100% Positive

I felt that my counselling with Janaina addressed all that has happened in my life, it has made me stronger and my outlook and my outlook in life is 100% positive, my life has changed for the best

Number of sessions - 6

Occupation - Unemployed

Female, Neath

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:43:24+01:00

Number of sessions - 6

Occupation - Unemployed

Female, Neath

I felt that my counselling with Janaina addressed all that has happened in my life, it has made me stronger and my outlook and my outlook in life is 100% positive, my life has changed for the best

Six sessions with Janaina has completely turned my life around

This lady is a wonderful, amazing lady, I first went to see Janaina back in July with severe depression and no self worth. After being in 6 sessions with this lady she has completely turned my life around, not by talking too much really but by showing me that I am worth something and she helped me connecting with my inner self, to be able to help myself. This lady is truly amazing I now feel that with everything that Janaina taught me I can go through everyday feeling good and not just ok or low and down. She showed me how to connect with myself and this is a wonderful gift from her that I  use on a daily basis to kick start and at the end my day. I couldnt praise this lady enough, I would like to thank her for everything no words would ever describe how thankful and greatfull to Janaina I am. She is one in a million and a absolute God send, thank you again. I am truly blessed to have met you!

Number of sessions - 6

Occupation - Adult learner

Female, Swansea

 
Esperansa Therapy and Counselling Swansea
5
2016-10-10T11:28:02+01:00
This lady is a wonderful, amazing lady, I first went to see Janaina back in July with severe depression and no self worth. After being in 6 sessions with this lady she has completely turned my life around, not by talking too much really but by showing me that I am worth something and she helped me connecting with my inner self, to be able to help myself. This lady is truly amazing I now feel that with everything that Janaina taught me I can go through everyday feeling good and not just ok or low and down. She showed me how to connect with myself and this is a wonderful gift from her that I  use on a daily basis to kick start and at the end my day. I couldnt praise this lady enough, I would like to thank her for everything no words would ever describe how thankful and greatfull to Janaina I am. She is one in a million and a absolute God send, thank you again. I am truly blessed to have met you! Number of sessions - 6 Occupation - Adult learner Female, Swansea  

Amazing, friendly and confident lady

I was unsure about talking to a counseller. From the first session Janaina made me feel relaxed. This amazing, friendly and confident lady helped me to feel relaxed. Her professional approach allowed me to open up and discuss how I was feeling. My confidence and belief within each session gave me the strength to feel more positive about myself and understand what I needed to do to make my life whole again. Janina gave me tips on relaxation techniques and to take steps to get back on track. After the sessions I began to apply for jobs again in a profession I love. With the support from Janaina I was successful in achieving a new job. Words can't express my thanks for what she did during our sessions together.

Number of sessions: 6

Female

Education

Esperansa Therapy and Counselling Swansea
5
2021-06-11T10:28:20+01:00

Education

I was unsure about talking to a counseller. From the first session Janaina made me feel relaxed. This amazing, friendly and confident lady helped me to feel relaxed. Her professional approach allowed me to open up and discuss how I was feeling. My confidence and belief within each session gave me the strength to feel more positive about myself and understand what I needed to do to make my life whole again. Janina gave me tips on relaxation techniques and to take steps to get back on track. After the sessions I began to apply for jobs again in a profession I love. With the support from Janaina I was successful in achieving a new job. Words can't express my thanks for what she did during our sessions together. Number of sessions: 6 Female

Highest Calibre

Janaina has helped me to gain a new perspective on the way I view my relationships with others and not to feel guilty for attending to me. Janaina is a warm practitioner and has a natural ability to connect on a human level, I would highly recommend Janaina as a Counsellor she is of the highest calibre.

Number of sessions - 6

Occupation - Professional

Female, Swansea

Esperansa Therapy and Counselling Swansea
5
2016-09-12T10:23:28+01:00

Number of sessions - 6

Occupation - Professional

Female, Swansea

Janaina has helped me to gain a new perspective on the way I view my relationships with others and not to feel guilty for attending to me. Janaina is a warm practitioner and has a natural ability to connect on a human level, I would highly recommend Janaina as a Counsellor she is of the highest calibre.
5
21
Esperansa Therapy and Counselling Swansea

Janaina is a special breed. She brings empathy and understanding. She never judges and has a very good memory recalling things in a personable way. I never have to repeat things as Janaina always remember people and events and stories. She makes me feel valued and never rushes me.

If everyone would be lucky to have a “Janaina” in their life we will be all very wholesome emotionally free human beings. Janaina helped and encouraged me to unlock the sadness, trauma and loss I sustained in my life. She helped me realise my emotions were important to feel, crying and anger are both perfectly normal to express.

Janaina allows me to feel safe and in control enough to feel my emotions and gives me the strength to see my experiences with clear eyes and helps me find the power within myself to own my real feelings after years of avoidance as I have been brought up be feel not worthy enough to have emotions for any experience good or bad. The work with Janaina freed the burden my locked emotions and feelings had on me enough to feel confidence for applying for work.

Without working with Janaina I would still be volunteering and not in salaried work as I would not have felt worthy enough to hold a paid job nor even feel worthy to write my CV and attend an interview.